Phone: 03 442 9702
19/1C Repco Boulevard, Industrial Place, Queenstown

 

If you would like to pay your account via internet our bank account number is 02 0948 0203427 00 (BNZ Queenstown)

Hansens Auto Services (1997) Limited is a locally owned and operated business, situated across two workshops in Queenstown's Industrial Place, just five minutes from the centre of town. Hansens has been repairing and servicing vehicles in the Wakatipu since 1981.

Hansens can offer you knowledge and experience, prompt and efficient service, and the backing of the distributors of several popular brands of vehicles

Hansens are the largest automotive workshop in Queenstown, and are the Central Otago parts and service dealer for Mitsubishi, BMW, Mini, Land Rover, Mercedes-Benz, Volvo and Jaguar. We also repair and maintain all cars and 4WD's.  View here

Our business places a strong emphasis on providing excellent customer service by offering on-going training for all our staff, and by keeping up with the latest technology. We are able to diagnose vehicle faults quickly, using factory test equipment. Our aim is to remain the leading provider of automotive solutions in the Wakatipu. In 2005 we won the Daimler Chrysler Outstanding Service Achievement Award.

Our Parts Department stocks a comprehensive range of genuine parts for all our franchises to maintain your vehicle to the highest standard. Our workshop can carry out your warrant of fitness, while you wait if you wish. We can perform LPG certifications, carry out on-vehicle disk brake machining, and we have machines to flush your vehicle's coolant and power steering fluid. From tune-ups to replacing an engine, no job is too big or too small for our competent team of technicians.

Hansens is a member of the MTA, so you can be assured that all work performed is of a good quality, and that you receive a fair deal. We take pride in our quality, to the extent that we guarantee our work.

Our Company VISION

Year after year, Hansens and it's people will be regarded as the leading provider of automotive solutions in Queenstown. We will achieve our vision by adhering to our firm's core values in all our dealings with our staff and customers.

 

OUR COMPANY VALUES

Quality
Hansens does not compromise its service levels to achieve quantity. Our work is good value for money.

Commitment
Our customers know that they can count on us. They will continue to have total confidence in Hansens. We are realistic about the promises we make, so that we can meet or exceed the expectations of our customers.

Knowledge
We are committed to developing all of our staff so they can all reach their potential. Our customers feel our staff are knowledgeable and they are confident that their abilities and expertise, together with additional resources from our franchises, can provide the best automotive solutions.

Communication
Our business thrives on open and honest communication. Our customers feel happy to contact us because we are friendly and approachable. We believe in being honest, trustworthy, respectful, fair, and reasonable.