Locally owned & operated since 1981
Hansens Auto Services are the largest automotive workshop in Queenstown, located just five minutes from the centre of town.
We are the Central Otago parts and service dealer for BMW, Mini, Land Rover, Mercedes-Benz, Volvo and Jaguar. We repair and maintain all cars and 4WD's.
We are able to diagnose vehicle faults quickly, using factory test equipment.
Reasons to use Hansens
We have factory diagnostic equipment and factory-trained technicians, along with the support of our Franchises.
- Proximity to town
- Comprehensive Parts Department supplying genuine parts for all our brands
- Locally owned and operated
- FREE Wi-Fi
- FREE Coffee
- Largest supplier of all Rack brands (Thule, Yakima, Hapro, Rhino Rack)
- Supplier of Bike racks, Kayak racks and Roof boxes
Excellence guaranteed
We offer knowledge and experience, prompt and efficient customer service, and keep up with latest technology.
We are a member of the MTA, so you can be assured that all work performed into a high quality, and you receive a fair deal.
Our values
Quality
Hansens does not compromise its service levels to achieve quantity. Our work is good value for money.
Commitment
Our customers know that they can count on us. They will continue to have total confidence in Hansens. We are realistic about the promises we make, so that we can meet or exceed the expectations of our customers.
Knowledge
We are committed to developing all of our staff so they can all reach their potential. Our customers feel our staff are knowledgeable and they are confident that their abilities and expertise, together with additional resources from our franchises, can provide the best automotive solutions.
Communication
Our business thrives on open and honest communication. Our customers feel happy to contact us because we are friendly and approachable. We believe in being honest, trustworthy, respectful, fair, and reasonable.
Survey
We value the thoughts and opinions of our customers, and we are constantly striving to deliver the best possible service to our customers. If you would like to comment in an anonymous manner on Hansens operations please do so below.
